Students as mystery shoppers: lowering knowledge sharing barriers in higher education

Keyphrases

• Higher Education 100%
• Knowledge Barriers 100%
• Mystery Shopper 100%
• Knowledge Management 33%
• Individual Knowledge 33%
• Mystery Shopping 33%
• Further Analysis 16%
• Knowledge Creation 16%
• Learning Environment 16%
• Qualitative Content Analysis 16%
• Customer Perspective 16%
• User Perspective 16%
• Service Performance 16%
• Service Business 16%
• Technical University 16%
• Development Tools 16%
• Diary 16%
• Service Environment 16%
• Learning Experience 16%
• Knowledge-intensive Processes 16%
• Student Learning 16%
• Theme-based 16%
• Higher Education Context 16%
• Teaching Staff 16%
• Learning Culture 16%
• Learning in Higher Education 16%
• Pedagogical Competence 16%
• Higher Education Teaching 16%
• Overall Service Quality 16%
• Teaching Culture 16%
• Course Arrangement 16%
• Student Participants 16%
• Student Voice 16%
• Student Volunteers 16%
• Student Ideas 16%
• Student Unions 16%
• Student Services 16%

Social Sciences

• Knowledge Sharing 100%
• Knowledge Management 50%
• Volunteering 33%
• Finnish 16%
• Qualitative Content Analysis 16%
• Empirical Research 16%
• Research and Development 16%
• Business Service 16%
• Learning Culture 16%
• Research Approach 16%
• Educational Environment 16%
• Student Union 16%
• Teaching Staff 16%
• Learning Experiences 16%

Computer Science

• Knowledge-Sharing 100%
• Teaching and Learning 50%
• Knowledge Management 50%
• Learning Experiences 16%
• Qualitative Content Analysis 16%
• Empirical Research 16%
• Research Paper 16%
• Development Tool 16%
• User Perspective 16%
• Customer Perspective 16%
• Learning Culture 16%
• Teaching Staff 16%