System intelligence as an organizational approach for service designers

Tuomas Harviainen, Raimo P. Hämäläinen, Esa Saarinen

Research output: Contribution to journalArticleProfessional

Original languageEnglish
Pages (from-to)16-29
JournalTouchpoint: The Journal of Service Design
Issue number2
Publication statusPublished - 21 Apr 2021
Publication typeD1 Article in a trade journal


  • service design
  • Systems intelligence
  • design games

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