Technology and Information Management Supporting Resilience in Healthcare and Rescue Systems

Hannele Väyrynen; Jasmin Vainikainen; Annamaija Paunu; Nina Helander; Sini Tenhovuori

doi:10.1007/978-3-031-20939-0_3

Technology and Information Management Supporting Resilience in Healthcare and Rescue Systems

Hannele Väyrynen, Jasmin Vainikainen, Annamaija Paunu, Nina Helander, Sini Tenhovuori

Information and Knowledge Management

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

1 Citation (Scopus)

Abstract

Health care and rescue system resilience is the multifactoral sum of technology, humans, information, processes, and management. The coronavirus (COVID-19) pandemic has been a catalyst for transformation globally and tested the resilience of health care and rescue systems in many ways. The relevant use of technology has been acknowledged as one important element in developing resilience, but there are still very few empirical studies that have studied the role of technology in supporting system-level resilience. This chapter examines how information system solutions have advanced system resilience during the COVID-19 crisis through a literature review and empirical case study of the Finnish health care and rescue sector. According to the results of this study, the use of different technology solutions and digital services in health care and rescue has increased during the pandemic, as the crisis has accelerated the development of an information system (IS) for data sharing as well as experiments on AI and robotics. However, in developing IS solutions, several challenges arise that are speciﬁc to the health care and rescue sector that need to be taken into account: strict legislation, the privacy of health data, and the fact that implementation of a digital service cannot compromise patient care.

Original language	English
Title of host publication	Disaster Management and Information Technology
Subtitle of host publication	Professional Response and Recovery Management in the Age of Disasters
Editors	Hans Jochen Scholl, Eric E. Holdeman, F. Kees Boersma
Publisher	Springer
Chapter	1
Pages	35-49
Number of pages	15
ISBN (Electronic)	978-3-031-20939-0
ISBN (Print)	978-3-031-20938-3
DOIs	https://doi.org/10.1007/978-3-031-20939-0_3
Publication status	Published - Mar 2023
Publication type	A3 Book chapter

Publication series

Name	Public Administration and Information Technology
Volume	40
ISSN (Print)	2512-1812

Publication forum classification

Publication forum level 2

Access to Document

10.1007/978-3-031-20939-0_3

https://urn.fi/URN:NBN:fi:tuni-202308087490Licence: Unspecified

Embargoed Document

Technology and Information Management
Accepted author manuscript, 165 KB
Licence: Unspecified
Embargo ends: 1/04/25

Cite this

Väyrynen, H., Vainikainen, J., Paunu, A., Helander, N., & Tenhovuori, S. (2023). Technology and Information Management Supporting Resilience in Healthcare and Rescue Systems. In H. J. Scholl, E. E. Holdeman, & F. K. Boersma (Eds.), Disaster Management and Information Technology: Professional Response and Recovery Management in the Age of Disasters (pp. 35-49). Article 3 (Public Administration and Information Technology; Vol. 40). Springer. https://doi.org/10.1007/978-3-031-20939-0_3

Väyrynen, Hannele ; Vainikainen, Jasmin ; Paunu, Annamaija et al. / Technology and Information Management Supporting Resilience in Healthcare and Rescue Systems. Disaster Management and Information Technology: Professional Response and Recovery Management in the Age of Disasters. editor / Hans Jochen Scholl ; Eric E. Holdeman ; F. Kees Boersma. Springer, 2023. pp. 35-49 (Public Administration and Information Technology).

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abstract = "Health care and rescue system resilience is the multifactoral sum of technology, humans, information, processes, and management. The coronavirus (COVID-19) pandemic has been a catalyst for transformation globally and tested the resilience of health care and rescue systems in many ways. The relevant use of technology has been acknowledged as one important element in developing resilience, but there are still very few empirical studies that have studied the role of technology in supporting system-level resilience. This chapter examines how information system solutions have advanced system resilience during the COVID-19 crisis through a literature review and empirical case study of the Finnish health care and rescue sector. According to the results of this study, the use of different technology solutions and digital services in health care and rescue has increased during the pandemic, as the crisis has accelerated the development of an information system (IS) for data sharing as well as experiments on AI and robotics. However, in developing IS solutions, several challenges arise that are speciﬁc to the health care and rescue sector that need to be taken into account: strict legislation, the privacy of health data, and the fact that implementation of a digital service cannot compromise patient care.",

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Väyrynen, H, Vainikainen, J, Paunu, A, Helander, N & Tenhovuori, S 2023, Technology and Information Management Supporting Resilience in Healthcare and Rescue Systems. in HJ Scholl, EE Holdeman & FK Boersma (eds), Disaster Management and Information Technology: Professional Response and Recovery Management in the Age of Disasters., 3, Public Administration and Information Technology, vol. 40, Springer, pp. 35-49. https://doi.org/10.1007/978-3-031-20939-0_3

Technology and Information Management Supporting Resilience in Healthcare and Rescue Systems. / Väyrynen, Hannele; Vainikainen, Jasmin; Paunu, Annamaija et al.
Disaster Management and Information Technology: Professional Response and Recovery Management in the Age of Disasters. ed. / Hans Jochen Scholl; Eric E. Holdeman; F. Kees Boersma. Springer, 2023. p. 35-49 3 (Public Administration and Information Technology; Vol. 40).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

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T1 - Technology and Information Management Supporting Resilience in Healthcare and Rescue Systems

AU - Väyrynen, Hannele

AU - Vainikainen, Jasmin

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AU - Helander, Nina

AU - Tenhovuori, Sini

PY - 2023/3

Y1 - 2023/3

N2 - Health care and rescue system resilience is the multifactoral sum of technology, humans, information, processes, and management. The coronavirus (COVID-19) pandemic has been a catalyst for transformation globally and tested the resilience of health care and rescue systems in many ways. The relevant use of technology has been acknowledged as one important element in developing resilience, but there are still very few empirical studies that have studied the role of technology in supporting system-level resilience. This chapter examines how information system solutions have advanced system resilience during the COVID-19 crisis through a literature review and empirical case study of the Finnish health care and rescue sector. According to the results of this study, the use of different technology solutions and digital services in health care and rescue has increased during the pandemic, as the crisis has accelerated the development of an information system (IS) for data sharing as well as experiments on AI and robotics. However, in developing IS solutions, several challenges arise that are speciﬁc to the health care and rescue sector that need to be taken into account: strict legislation, the privacy of health data, and the fact that implementation of a digital service cannot compromise patient care.

AB - Health care and rescue system resilience is the multifactoral sum of technology, humans, information, processes, and management. The coronavirus (COVID-19) pandemic has been a catalyst for transformation globally and tested the resilience of health care and rescue systems in many ways. The relevant use of technology has been acknowledged as one important element in developing resilience, but there are still very few empirical studies that have studied the role of technology in supporting system-level resilience. This chapter examines how information system solutions have advanced system resilience during the COVID-19 crisis through a literature review and empirical case study of the Finnish health care and rescue sector. According to the results of this study, the use of different technology solutions and digital services in health care and rescue has increased during the pandemic, as the crisis has accelerated the development of an information system (IS) for data sharing as well as experiments on AI and robotics. However, in developing IS solutions, several challenges arise that are speciﬁc to the health care and rescue sector that need to be taken into account: strict legislation, the privacy of health data, and the fact that implementation of a digital service cannot compromise patient care.

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M3 - Chapter

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A2 - Holdeman, Eric E.

A2 - Boersma, F. Kees

PB - Springer

ER -

Väyrynen H, Vainikainen J, Paunu A, Helander N, Tenhovuori S. Technology and Information Management Supporting Resilience in Healthcare and Rescue Systems. In Scholl HJ, Holdeman EE, Boersma FK, editors, Disaster Management and Information Technology: Professional Response and Recovery Management in the Age of Disasters. Springer. 2023. p. 35-49. 3. (Public Administration and Information Technology). doi: 10.1007/978-3-031-20939-0_3

Technology and Information Management Supporting Resilience in Healthcare and Rescue Systems

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