@inproceedings{c95ae20c67ed483dbfe8b2368287d31b,
title = "The dynamic nature of trust in the purchasing and supply processes",
abstract = "This paper focuses on recognizing the situation where trust turn into distrust during the supply process and its aim is to define circumstances, where trust turn distrust. The scope of the paper is the long-term relationship, where trust is examined from the behavior and cognitive aspect point of view. The method utilized and empirical examination lean on the design science approach and case study. The findings of the study showed, although a neutral actor took part in development activities in which a solution to the problems was sought, it was not possible to restore the lost trust",
keywords = "Interpersonal and interorganizational trust, purchasing and supply process",
author = "Rainer Breite",
year = "2023",
language = "English",
series = "IPSERA Conference Proceedings",
publisher = "IPSERA",
booktitle = "Proceedings of the 32nd IPSERA 2023 conference, Barcelona Spain, 2.-5.4.2023",
note = "IPSERA Conference ; Conference date: 02-04-2023 Through 05-04-2023",
}