The End-Users of Software Systems Deserve Better: Experiences on the Obstacles on Providing Value and How Servitization Can Help

Aapo Koski

doi:10.1007/978-3-031-21388-5_1

The End-Users of Software Systems Deserve Better: Experiences on the Obstacles on Providing Value and How Servitization Can Help

Aapo Koski

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

Original language	English
Title of host publication	Product-Focused Software Process Improvement. PROFES 2022
Subtitle of host publication	23rd International Conference on Product-Focused Software Process Improvement, Proceedings
Editors	D. Taibi, M. Kuhrmann, T. Mikkonen, J. Klünder, P. Abrahamsson
Publisher	Springer
Pages	3-18
Volume	13709
ISBN (Electronic)	978-3-031-21388-5
ISBN (Print)	978-3-031-21387-8
DOIs	https://doi.org/10.1007/978-3-031-21388-5_1
Publication status	Published - 2022
Externally published	Yes
Publication type	A3 Book chapter

Publication series

Name	Lecture Notes in Computer Science
Volume	13709

Access to Document

10.1007/978-3-031-21388-5_1

Cite this

Koski, A. (2022). The End-Users of Software Systems Deserve Better: Experiences on the Obstacles on Providing Value and How Servitization Can Help. In D. Taibi, M. Kuhrmann, T. Mikkonen, J. Klünder, & P. Abrahamsson (Eds.), Product-Focused Software Process Improvement. PROFES 2022: 23rd International Conference on Product-Focused Software Process Improvement, Proceedings (Vol. 13709, pp. 3-18). (Lecture Notes in Computer Science; Vol. 13709). Springer. https://doi.org/10.1007/978-3-031-21388-5_1

Koski, Aapo. / The End-Users of Software Systems Deserve Better : Experiences on the Obstacles on Providing Value and How Servitization Can Help. Product-Focused Software Process Improvement. PROFES 2022: 23rd International Conference on Product-Focused Software Process Improvement, Proceedings. editor / D. Taibi ; M. Kuhrmann ; T. Mikkonen ; J. Klünder ; P. Abrahamsson. Vol. 13709 Springer, 2022. pp. 3-18 (Lecture Notes in Computer Science).

@inbook{e564cfa7afb64b78b0aaaed6d3ad111c,

title = "The End-Users of Software Systems Deserve Better: Experiences on the Obstacles on Providing Value and How Servitization Can Help",

author = "Aapo Koski",

year = "2022",

doi = "10.1007/978-3-031-21388-5\_1",

language = "English",

isbn = "978-3-031-21387-8",

volume = "13709",

series = "Lecture Notes in Computer Science",

publisher = "Springer",

pages = "3--18",

editor = "D. Taibi and M. Kuhrmann and T. Mikkonen and J. Kl{\"u}nder and P. Abrahamsson",

booktitle = "Product-Focused Software Process Improvement. PROFES 2022",

}

Koski, A 2022, The End-Users of Software Systems Deserve Better: Experiences on the Obstacles on Providing Value and How Servitization Can Help. in D Taibi, M Kuhrmann, T Mikkonen, J Klünder & P Abrahamsson (eds), Product-Focused Software Process Improvement. PROFES 2022: 23rd International Conference on Product-Focused Software Process Improvement, Proceedings. vol. 13709, Lecture Notes in Computer Science, vol. 13709, Springer, pp. 3-18. https://doi.org/10.1007/978-3-031-21388-5_1

The End-Users of Software Systems Deserve Better: Experiences on the Obstacles on Providing Value and How Servitization Can Help. / Koski, Aapo.
Product-Focused Software Process Improvement. PROFES 2022: 23rd International Conference on Product-Focused Software Process Improvement, Proceedings. ed. / D. Taibi; M. Kuhrmann; T. Mikkonen; J. Klünder; P. Abrahamsson. Vol. 13709 Springer, 2022. p. 3-18 (Lecture Notes in Computer Science; Vol. 13709).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

TY - CHAP

T1 - The End-Users of Software Systems Deserve Better

T2 - Experiences on the Obstacles on Providing Value and How Servitization Can Help

AU - Koski, Aapo

PY - 2022

Y1 - 2022

U2 - 10.1007/978-3-031-21388-5_1

DO - 10.1007/978-3-031-21388-5_1

M3 - Chapter

SN - 978-3-031-21387-8

VL - 13709

T3 - Lecture Notes in Computer Science

SP - 3

EP - 18

BT - Product-Focused Software Process Improvement. PROFES 2022

A2 - Taibi, D.

A2 - Kuhrmann, M.

A2 - Mikkonen, T.

A2 - Klünder, J.

A2 - Abrahamsson, P.

PB - Springer

ER -

Koski A. The End-Users of Software Systems Deserve Better: Experiences on the Obstacles on Providing Value and How Servitization Can Help. In Taibi D, Kuhrmann M, Mikkonen T, Klünder J, Abrahamsson P, editors, Product-Focused Software Process Improvement. PROFES 2022: 23rd International Conference on Product-Focused Software Process Improvement, Proceedings. Vol. 13709. Springer. 2022. p. 3-18. (Lecture Notes in Computer Science). doi: 10.1007/978-3-031-21388-5_1