The influence of service elements on R&D control: a longitudinal case study

Teemu Laine, Elina Jaakkola, Petri Suomala, Valtteri Kaartemo

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Translated title of the contributionThe influence of service elements on R&D control: a longitudinal case study
    Original languageEnglish
    Title of host publicationThe 12th International Research Symposium on Service Excellence in Management (QUIS 12), June 2-5, 2011, Ithaca, New York, USA
    EditorsBo van der Rhee, Liana Victorino
    Place of PublicationIthaca, NY
    PublisherQUIS/Cornell University
    Pages691-700
    ISBN (Print)978-0-578-08457-2
    Publication statusPublished - 2011
    Publication typeA4 Article in conference proceedings

    Publication series

    NameInternational Research Symposium on Service Excellence in Management QUIS
    PublisherQUIS/Cornell University

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