TY - GEN
T1 - The Maturity of Knowledge-Based Management in Finnish Central-Government Organizations
T2 - IFIP International Conference, EGOV
AU - Partanen, Emma
AU - Raatikainen, Pasi
AU - Hellsten, Pasi
AU - Myllärniemi, Jussi
N1 - Publisher Copyright:
© 2023, IFIP International Federation for Information Processing.
PY - 2023
Y1 - 2023
N2 - Assessing the maturity of knowledge-based management (KBM) in public sector organizations is crucial for several reasons. Firstly, it helps identifying strengths and weaknesses, which enables organizations to improve their knowledge management practices. Secondly, it serves as a standard for evaluating the effectiveness of knowledge resource management, which can enhance decision-making, problem-solving, and operational efficiency. Thirdly, KBM maturity assessment aids in prioritizing investments, allocating resources, and improving return on investment. Fourthly, evaluating KBM maturity can help identify best practices and lessons learned, leading to better knowledge management practices across organizations. Finally, studying KBM maturity can demonstrate an organization’s commitment to effective knowledge management, increasing transparency and accountability. This study assesses the maturity of KBM in Finnish Central-Government Organizations by surveying eight organizations and analyzing the data. The study identifies areas that require more attention, where the need of managing the KBM being highlighted as a significant area for improvement. This research provides insights for researchers and practitioners to address KBM themes that need further attention.
AB - Assessing the maturity of knowledge-based management (KBM) in public sector organizations is crucial for several reasons. Firstly, it helps identifying strengths and weaknesses, which enables organizations to improve their knowledge management practices. Secondly, it serves as a standard for evaluating the effectiveness of knowledge resource management, which can enhance decision-making, problem-solving, and operational efficiency. Thirdly, KBM maturity assessment aids in prioritizing investments, allocating resources, and improving return on investment. Fourthly, evaluating KBM maturity can help identify best practices and lessons learned, leading to better knowledge management practices across organizations. Finally, studying KBM maturity can demonstrate an organization’s commitment to effective knowledge management, increasing transparency and accountability. This study assesses the maturity of KBM in Finnish Central-Government Organizations by surveying eight organizations and analyzing the data. The study identifies areas that require more attention, where the need of managing the KBM being highlighted as a significant area for improvement. This research provides insights for researchers and practitioners to address KBM themes that need further attention.
KW - Knowledge Management
KW - Knowledge-based Management
KW - Maturity-model
KW - Public Sector
U2 - 10.1007/978-3-031-41138-0_25
DO - 10.1007/978-3-031-41138-0_25
M3 - Conference contribution
AN - SCOPUS:85171994035
SN - 9783031411373
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 397
EP - 413
BT - Electronic Government
A2 - Lindgren, Ida
A2 - Csáki, Csaba
A2 - Kalampokis, Evangelos
A2 - Janssen, Marijn
A2 - Viale Pereira, Gabriela
A2 - Virkar, Shefali
A2 - Tambouris, Efthimios
A2 - Zuiderwijk, Anneke
PB - Springer
Y2 - 5 September 2023 through 7 September 2023
ER -