The role of performance management practices in gaining preferred customer status

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Professional

Original language	English
Title of host publication	Proceedings of 26th Euroma 2019 conference
Subtitle of host publication	17-19th June 2019, Helsinki, Finland.
Publication status	Published - 2019
Publication type	D3 Professional conference proceedings
Event	EUROPEAN OPERATIONS MANAGEMENT ASSOCIATION CONFERENCE - Duration: 6 Aug 2019 → …

Conference	EUROPEAN OPERATIONS MANAGEMENT ASSOCIATION CONFERENCE
Period	6/08/19 → …

Cite this

@inproceedings{3c74b4605a2f40d1ac444aa0542bb63e,

title = "The role of performance management practices in gaining preferred customer status",

author = "Aki J{\"a}{\"a}skel{\"a}inen and Tuomas Korhonen",

year = "2019",

language = "English",

booktitle = "Proceedings of 26th Euroma 2019 conference",

note = "EUROPEAN OPERATIONS MANAGEMENT ASSOCIATION CONFERENCE ; Conference date: 06-08-2019",

}