The student-customer orientation questionnaire (SCOQ): application of customer metaphor to higher education

Riina Koris, Petri Nokelainen

    Research output: Contribution to journalArticleScientificpeer-review

    41 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)115-138
    JournalInternational Journal of Educational Management
    Volume29
    Issue number1
    DOIs
    Publication statusPublished - 2015
    Publication typeA1 Journal article-refereed

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    • Publication forum level 1

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