The Use of Affective Care Robots Calls Forth Value-based Consideration

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

Care work robotization is socially constructed by several mechanisms, including the law and the codes of ethics shared by occupational groups. Using the dichotomy of effective and affective robots, this study brings novel information to robot acceptance and, particularly, to the values and norms behind care workers' intentions to use care robots in the future. Data from 407 care workers with care-robot experience were analyzed in regression models. Robots of an effective design were highly accepted by care workers in hospitals and social housing but not as much in home care. Personal values were a significant factor only in the intention to use affective robots, whereas subjective norm had explanatory power regarding affective and effective robots. Thus, as the most consistent result, those respondents who found robot use compatible with the shared norms in their workplaces were more willing to use care robots as a part of their work. Personal values correlated with attitudes toward robots in general, while subjective norm was more strongly and specifically associated with care-robot acceptance. However, considering the maturity of today's care-robot technology, value-based assessments do not necessarily include anti-technology attitudes but, instead, call for better suiting technology applications.

Original languageEnglish
Title of host publication29th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2020
PublisherIEEE
Pages950-955
Number of pages6
ISBN (Electronic)978-1-7281-6075-7
DOIs
Publication statusPublished - Aug 2020
Publication typeA4 Article in conference proceedings
EventIEEE International Conference on Robot and Human Interactive Communication (RO-MAN) -
Duration: 31 Aug 20204 Sep 2020

Publication series

Name29th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2020
ISSN (Electronic)1944-9437

Conference

ConferenceIEEE International Conference on Robot and Human Interactive Communication (RO-MAN)
Abbreviated titleIEEE RO-MAN
Period31/08/204/09/20

Publication forum classification

  • Publication forum level 1

ASJC Scopus subject areas

  • Artificial Intelligence
  • Human-Computer Interaction
  • Social Psychology
  • Communication

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