'They do not get along without us and we do not get along without them...': Uncertainty in information system development

Taru Salmimaa, Riitta Hekkala, Samuli Pekkola

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Abstract

    This paper discusses about issues related to un-certainties when developing information system in inter-organizational relationships (IORs). The study is a part of longitudinal grounded theory study where a business critical information system development (ISD) project is retrospectively followed over a time period of a one and half year. The main actors are two private sector organizations that share a long common ISD history and mutual trust. In the course of the project, prevailing optimism among actors generated uncertainties about the outcome and over-all success of the project. The paper presents sources and consequences of those uncertainties from the IOR viewpoint. The findings provide new insights on the earlier studies of a dynamic nature of trust and uncertainties in ISD cooperation.

    Original languageEnglish
    Title of host publicationProceedings of the 48th Annual Hawaii International Conference on System Sciences
    Pages4463-4472
    Number of pages10
    Volume2015-March
    DOIs
    Publication statusPublished - 26 Mar 2015
    Publication typeA4 Article in conference proceedings
    EventAnnual Hawaii International Conference on System Sciences -
    Duration: 1 Jan 1900 → …

    Conference

    ConferenceAnnual Hawaii International Conference on System Sciences
    Period1/01/00 → …

    Keywords

    • Grounded theory
    • Information system development
    • Inter-organizational relationships
    • Uncertainty

    Publication forum classification

    • Publication forum level 1

    ASJC Scopus subject areas

    • General Engineering

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