Abstract
Knowledge Management as part of organizational operation – management
or confusion?
Information and knowledge are essential re- sources for businesses to maintain their com- petitiveness. Knowledge management (KM) en- ables companies to develop their activities using the right information at the right time. It also of- fers tools to manage and to exploit the skills and knowledge of personnel. There are many practi- cal challenges that organizations must systemat- ically identify and solve in order to get the most out of KM. The challenges of KM can be viewed from the viewpoints of uncertainty, complexity, ambiguity, and equivocality. Together they form a framework that enables us to analyze KM’s role in organizational operations. The purpose of this study is to empirically analyze the sta- tus of KM in large Finnish enterprises and to identify the related practical challenges in daily business operations. The study was carried out in spring 2014 through a web-based survey tar- geted at the 50 largest companies in Finland. By comparing the results of this study and a similar one conducted in 2002, it is possible to exam- ine the development of KM in large Finnish en- terprises. The results show the direction of the development of KM practices in large Finnish companies.
or confusion?
Information and knowledge are essential re- sources for businesses to maintain their com- petitiveness. Knowledge management (KM) en- ables companies to develop their activities using the right information at the right time. It also of- fers tools to manage and to exploit the skills and knowledge of personnel. There are many practi- cal challenges that organizations must systemat- ically identify and solve in order to get the most out of KM. The challenges of KM can be viewed from the viewpoints of uncertainty, complexity, ambiguity, and equivocality. Together they form a framework that enables us to analyze KM’s role in organizational operations. The purpose of this study is to empirically analyze the sta- tus of KM in large Finnish enterprises and to identify the related practical challenges in daily business operations. The study was carried out in spring 2014 through a web-based survey tar- geted at the 50 largest companies in Finland. By comparing the results of this study and a similar one conducted in 2002, it is possible to exam- ine the development of KM in large Finnish en- terprises. The results show the direction of the development of KM practices in large Finnish companies.
| Original language | Finnish |
|---|---|
| Pages (from-to) | 310-325 |
| Number of pages | 16 |
| Journal | Hallinnon Tutkimus |
| Volume | 34 |
| Issue number | 4 |
| Early online date | Dec 2015 |
| Publication status | Published - 2015 |
| Publication type | A1 Journal article-refereed |
Publication forum classification
- Publication forum level 2