Total Quality Management and Balanced Scorecard - A Comparative Analysis

M. Hannula, H. I. Kulmala, P. Suomala

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

    Translated title of the contributionTotal Quality Management and Balanced Scorecard - A Comparative Analysis
    Original languageEnglish
    Title of host publicationWerther,W. Jr. et.al. (eds.) Productivity & Quality Management Frontiers - VIII, Refereed papers presented at the 8th International Conference on Productivity & Quality Research, June 14-16, 1999, Vaasa, Finland
    Place of PublicationEnglanti, Bradford
    PublisherMCB University Press
    Pages633-648
    Publication statusPublished - 1999
    Publication typeB3 Article in conference proceedings

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