Towards a Conceptual Design Framework for Emotional Communication Systems for Long-Distance Relationships

Li Hong, Jonna Häkkilä, Kaisa Väänänen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

4 Citations (Scopus)
5 Downloads (Pure)

Abstract

Couples living in long-distance relationships (LDRs) may lack ways to keep emotionally connected. Previous research has presented a wealth of systems and user studies that offer insights of individual systems and their user interface designs. These studies have revealed a multitude of design attributes of the relatedness strategies of LDRs and the user interfaces used in computer-mediated communication (CMC) systems for LDRs. In this paper, we synthesise the multitude of different design attributes, and present a design framework that addresses the five main areas of LDR systems: users (the remote couple), the LDR itself, the used technology, the design of the device, interaction, nature of messages and supported connectedness strategies, and the context of the use. We validate the framework by analysing and presenting a set of six existing systems and prototypes in light of this framework, and show how they take into account the central design attributes. As a conclusion, we propose that this framework can be used to assist in designing and evaluating the user interfaces of CMC systems for emotional communication to support LDRs.
Original languageEnglish
Title of host publicationProceedings of ArtsIT 2019 – 8th EAI International Conference: ArtsIT, Interactivity & Game Creation
PublisherSpringer
Pages103-123
Number of pages21
ISBN (Print)9783030532932
DOIs
Publication statusPublished - Jul 2020
Publication typeA4 Article in a conference publication
EventEAI International Conference on ArtsIT, Interactivity and Game Creation, and EAI International Conference on Design, Learning, and Innovation - Aalborg, Denmark
Duration: 6 Nov 20198 Nov 2019

Publication series

NameLecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering
Volume328
ISSN (Print)1867-8211

Conference

ConferenceEAI International Conference on ArtsIT, Interactivity and Game Creation, and EAI International Conference on Design, Learning, and Innovation
Country/TerritoryDenmark
CityAalborg
Period6/11/198/11/19

Publication forum classification

  • Publication forum level 1

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