Towards a Digital Twin of a Service: A Case of Communicating Process and Cost Implications of a New Aftersales Service with an Animation

Marta Tkaczyk, Anna Salina, Jouni Lyly-Yrjänäinen, Teemu Laine

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publication16th Manufacturing & Service Accounting Research Conference (MSAR 2022), June 29-July 1, 2022, Pisa, Italy
PublisherEuropean Institute for Advanced Studies in Management, EIASM
Number of pages22
Publication statusPublished - 2022
Publication typeA4 Article in conference proceedings
EventManufacturing & Service Accounting Research Conference (MSAR) - Pisa, Italy
Duration: 29 Jun 20221 Jul 2022

Publication series

NameProceedings of the Manufacturing Accounting Research Conference
ISSN (Electronic)2295-1709


ConferenceManufacturing & Service Accounting Research Conference (MSAR)

Publication forum classification

  • Publication forum level 0

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