Ubiquitous revolution, customer needs and business intelligence? Empirical evidence from the Japanese healthcare sector

Petri Virtanen; Jari Kaivo-oja; Yoko Ishino; Jari Stenvall; Harri Jalonen

doi:10.1504/IJWET.2016.079039

Ubiquitous revolution, customer needs and business intelligence? Empirical evidence from the Japanese healthcare sector

Petri Virtanen, Jari Kaivo-oja, Yoko Ishino, Jari Stenvall, Harri Jalonen

Research output: Contribution to journal › Article › Scientific › peer-review

4 Citations (Scopus)

Original language	English
Pages (from-to)	259-283
Journal	International Journal of Web Engineering and Technology
Volume	11
Issue number	3
DOIs	https://doi.org/10.1504/IJWET.2016.079039
Publication status	Published - 2016
Publication type	A1 Journal article-refereed

Keywords

Case study
Ubiquitous revolution
health-related customer needs
organisational change
service space

Publication forum classification

Publication forum level 1

Access to Document

10.1504/IJWET.2016.079039

Cite this

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title = "Ubiquitous revolution, customer needs and business intelligence? Empirical evidence from the Japanese healthcare sector",

keywords = "Case study, Ubiquitous revolution, health-related customer needs, organisational change, service space, Case study, Ubiquitous revolution, health-related customer needs, organisational change, service space",

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AU - Kaivo-oja, Jari

AU - Ishino, Yoko

AU - Stenvall, Jari

AU - Jalonen, Harri

PY - 2016

Y1 - 2016

KW - Case study

KW - Ubiquitous revolution

KW - health-related customer needs

KW - organisational change

KW - service space

KW - Case study

KW - Ubiquitous revolution

KW - health-related customer needs

KW - organisational change

KW - service space

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DO - 10.1504/IJWET.2016.079039

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EP - 283

JO - International Journal of Web Engineering and Technology

JF - International Journal of Web Engineering and Technology

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