@inproceedings{cae8e5f526954e79981af09911624bf2,
title = "Understanding how the ese of ICT services improves productivity: A case of remote login among city employees in Finland",
author = "J. K{\"a}pyl{\"a}",
note = "Contribution: organisation=tlo,FACT1=1",
year = "2009",
language = "English",
isbn = "978-1-906638-44-3",
pages = "248--257",
editor = "J. Ljungberg and K. Grund{\'e}n",
booktitle = "The Proceedings of the 3rd European Conference on Information Management and Evaluation, University of Gothenburg, Sweden, 17-18 september 2009",
publisher = "Academic Pubishing Limited Reading",
}