Understanding the youth's user needs for inclusive eParticipation

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


It's important for the sustainability of society that everyone can participate in societal discussions. Although a plethora of services exist for digital participation, they have not proven to entice a broad range of youths to contribute. The aim of this research is to investigate how digital tools can offer inclusive ways for youth to take part in societal processes. We present a study of young people's needs for a digital service enabling societal participation. Altogether 74 young people aged 16-27 with varying backgrounds participated in six workshops. Scenarios were used as stimulus materials for eliciting participants' feedback on digital participation. The findings bring up youth's needs for such service. Needs such as having a safe environment for discussions and making the effect of participation visible were found. Finally, the findings are presented and discussed, and their significance in advancing inclusive digital societal participation are elaborated.

Original languageEnglish
Title of host publicationECCE 2021 - Proceedings of the 32nd European Conference on Cognitive Ergonomics
Subtitle of host publicationDesigning Virtual and Physical Interactive Systems
Number of pages5
ISBN (Electronic)978-1-4503-8757-6
Publication statusPublished - 2021
Publication typeA4 Article in conference proceedings
EventEuropean Conference on Cognitive Ergonomics - Virtual, Online, Italy
Duration: 26 Apr 202129 Apr 2021


ConferenceEuropean Conference on Cognitive Ergonomics
CityVirtual, Online


  • Digital civics
  • Digital participation
  • eParticipation

Publication forum classification

  • Publication forum level 1

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications
  • Computer Vision and Pattern Recognition
  • Software


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