User Experience Goals for Designing Industrial Human-Cobot Collaboration: A Case Study of Franka Panda Robot

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

1 Citation (Scopus)
38 Downloads (Pure)


Pleasurable user experience (UX) is an essential design target in human-technology interaction. It helps to fulfil users' expectations and to complete tasks successfully, in both everyday life and work contexts. In the industrial context, collaborative robots (cobots) are developed to reduce users' workload. In this context, the human workers and cobots share tasks and the workspace. Traditionally, design of such machinery has focused on functionality and safety. One approach that focuses on designing for broader aspects of pleasurable user experience is experience-driven design (EDD). EDD allows UX designers to identify and design for certain experiences using experience goals. In this study, we explored experience goals suitable for the design of human-cobot interaction. We observed and interviewed 22 participants in a laboratory setup, where they performed a collaborative task with Franka Panda cobot. As a result, we identified four prominent UX goals: fellowship and sympathy; inspiration; safety and trust; and accomplishment.

Original languageEnglish
Title of host publicationNordiCHI 2020 - Proceedings of the 11th Nordic Conference on Human-Computer Interaction
Subtitle of host publicationShaping Experiences, Shaping Society
Number of pages13
ISBN (Electronic)9781450375795
Publication statusPublished - 2020
Publication typeA4 Article in conference proceedings
EventNordic Conference on Human-Computer Interaction - Virtual, Online, Estonia
Duration: 25 Oct 202029 Oct 2020


ConferenceNordic Conference on Human-Computer Interaction
CityVirtual, Online


  • Collaborative Robots
  • Experience-Driven Design
  • HumanCobot Interaction
  • Industrial Robots
  • User Experience
  • UX Goals

Publication forum classification

  • Publication forum level 1

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications
  • Computer Vision and Pattern Recognition
  • Software


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