UX work in startups: Current practices and future needs

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    10 Citations (Scopus)
    154 Downloads (Pure)


    Startups are creating innovative new products and services while seeking fast growth with little resources. The capability to produce software products with good user experience (UX) can help the startup to gain positive attention and revenue. Practices and needs for UX design in startups are not well understood. Research can provide insight on how to design UX with little resources as well as to gaps about what kind of better practices should be developed. In this paper we describe the results of an interview study with eight startups operating in Finland. Current UX practices, challenges and needs for the future were investigated. The results show that personal networks have a significant role in helping startups gain professional UX advice as well as user feedback when designing for UX. When scaling up startups expect usage data and analytics to guide them towards better UX design.

    Original languageEnglish
    Title of host publicationAgile Processes in Software Engineering and Extreme Programming
    Subtitle of host publication16th International Conference, XP 2015, Helsinki, Finland, May 25-29, 2015, Proceedings
    PublisherSpringer Verlag
    Number of pages12
    ISBN (Print)9783319186115
    Publication statusPublished - 2015
    Publication typeA4 Article in conference proceedings
    EventInternational Conference on Agile Software Development -
    Duration: 1 Jan 1900 → …

    Publication series

    NameLecture Notes in Business Information Processing
    ISSN (Print)1865-1348


    ConferenceInternational Conference on Agile Software Development
    Period1/01/00 → …


    • Lean
    • Startup
    • User experience

    Publication forum classification

    • Publication forum level 1

    ASJC Scopus subject areas

    • Business and International Management
    • Management Information Systems
    • Modelling and Simulation
    • Information Systems
    • Information Systems and Management
    • Control and Systems Engineering


    Dive into the research topics of 'UX work in startups: Current practices and future needs'. Together they form a unique fingerprint.

    Cite this