@article{643e5069a2a946f99b30944967094f62,
title = "What is the Role of Knowledge Management in Establishing the Effectiveness of Puplic Welfare Services?",
author = "Harri Laihonen and Virpi Sillanp{\"a}{\"a}",
note = "Contribution: organisation=tlo,FACT1=1<br/>Portfolio EDEND: 2014-05-31<br/>Publisher name: John Wiley & Sons",
year = "2014",
doi = "10.1002/kpm.1438",
language = "English",
volume = "21",
pages = "112--121",
journal = "Knowledge and Process Management",
issn = "1092-4604",
publisher = "John Wiley and Sons Ltd",
number = "2",
}