@inproceedings{50405e1a99104710aced665ede997ee5,
title = "A tool for evaluating service user eXperience (ServUX): Development of a modular questionnaire",
author = "Kaisa V{\"a}{\"a}n{\"a}nen-Vainio-Mattila and K. Segerst{\aa}hl",
note = "Contribution: organisation=ohj,FACT1=1",
year = "2009",
language = "English",
pages = "4 p",
booktitle = "Interact 2009 conference, User Experience Evaluation Methods in Product Development (UXEM'09), Workshop in Interact'09 conference, Uppsala, Sweden, August 25th, 2009",
}