Accidentally Successful Searching: Users' Perceptions of a Digital Library

Sanna W. Kumpulainen, Heli Kautonen

    Tutkimustuotos: KonferenssiartikkeliTieteellinenvertaisarvioitu

    5 Sitaatiot (Scopus)
    99 Lataukset (Pure)

    Abstrakti

    People usually search information by using queries that are targeted to match the wording of the documents in the collections. However, during their search processes they may discover some useful pieces of information they did not expect. Serendipitous searching occurs when people search for information, but during their search process discover unexpected results. One key aspect of serendipity is chance encountering, which means the accidental and unexpected encountering with useful information. In this paper we address to the chance encounters, search success and search interests of information seekers using a national digital library called Finna. This study shows that chance encountering and search success increase with user satisfaction and that digital libraries can support information encountering.
    AlkuperäiskieliEnglanti
    OtsikkoProceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval
    JulkaisupaikkaNew York, NY, USA
    KustantajaACM
    Sivut257-260
    Sivumäärä4
    ISBN (painettu)978-1-4503-4677-1
    DOI - pysyväislinkit
    TilaJulkaistu - 2017
    OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
    TapahtumaConference on Human Information Interaction and Retrieval -
    Kesto: 1 tammik. 2020 → …

    Conference

    ConferenceConference on Human Information Interaction and Retrieval
    Ajanjakso1/01/20 → …

    Tutkimusalat

    • chance encounters
    • chance encounters, information encountering, user satisfaction, user survey
    • information searching

    Julkaisufoorumi-taso

    • Jufo-taso 1

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