@article{2a3c3d482f114fc0b13782ada935f4d7,
title = "Consumer trust relations with payment cards and banks: an exploratory study",
keywords = "banks, consumer complaints, payment cards, qualitative study, trust, banks, consumer complaints, payment cards, qualitative study, trust",
author = "Tuija Koivunen and Helena Tuorila",
year = "2015",
doi = "10.1111/ijcs.12154",
language = "English",
volume = "39",
pages = "85--93",
journal = "International Journal of Consumer Studies",
issn = "1470-6423",
publisher = "Wiley-Blackwell Publishing Ltd",
number = "2",
}