Coping with COVID-19 using contact tracing mobile apps

Chenglong Li, Hongxiu Li, Shaoxiong Fu

Tutkimustuotos: ArtikkeliScientificvertaisarvioitu

6 Lataukset (Pure)

Abstrakti

Purpose
To cope with the COVID-19 pandemic, contact tracing mobile apps (CTMAs) have been developed to trace contact among infected individuals and alert people at risk of infection. To disrupt virus transmission until the majority of the population has been vaccinated, achieving the herd immunity threshold, CTMA continuance usage is essential in managing the COVID-19 pandemic. This study seeks to examine what motivates individuals to continue using CTMAs.

Design/methodology/approach
Following the coping theory, this study proposes a research model to examine CTMA continuance usage, conceptualizing opportunity appraisals (perceived usefulness and perceived distress relief), threat appraisals (privacy concerns) and secondary appraisals (perceived response efficacy) as the predictors of individuals' CTMA continuance usage during the pandemic. In the United States, an online survey was administered to 551 respondents.

Findings
The results revealed that perceived usefulness and response efficacy motivate CTMA continuance usage, while privacy concerns do not.

Originality/value
This study enriches the understanding of CTMA continuance usage during a public health crisis, and it offers practical recommendations for authorities.
AlkuperäiskieliEnglanti
Sivut1440-1464
Sivumäärä25
JulkaisuIndustrial Management and Data Systems
Vuosikerta123
Numero5
DOI - pysyväislinkit
TilaJulkaistu - 27 huhtik. 2023
OKM-julkaisutyyppiA1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä

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