Customer experience in C2C second-hand customer journeys: conceptual framework and research agenda

Raul Perez-Lopez, Mika Yrjölä, Larissa Braz Becker, Hannu Saarijärvi

Kauppatieteet

Tutkimustuotos: Abstrakti › Scientific

Alkuperäiskieli	Englanti
Tila	Julkaistu - 2022
OKM-julkaisutyyppi	Ei OKM-tyyppiä
Tapahtuma	12th AMA SERVSIG - University of Strathclyde, Glasgow, Iso-Britannia Kesto: 16 kesäk. 2022 → 18 kesäk. 2022 https://www.servsig2022.org/

Conference

Conference	12th AMA SERVSIG
Maa/Alue	Iso-Britannia
Kaupunki	Glasgow
Ajanjakso	16/06/22 → 18/06/22
www-osoite	https://www.servsig2022.org/

Pääsy asiakirjaan

https://strath.eventsair.com/QuickEventWebsitePortal/servsig-2022/programme/Agenda/AgendaItemDetail?id=b05ef329-3235-4682-95df-fda4c4bdb448

Siteeraa tätä

Perez-Lopez, R., Yrjölä, M., Braz Becker, L., & Saarijärvi, H. (2022). Customer experience in C2C second-hand customer journeys: conceptual framework and research agenda. Abstraktin lähde: 12th AMA SERVSIG, Glasgow, Iso-Britannia. https://strath.eventsair.com/QuickEventWebsitePortal/servsig-2022/programme/Agenda/AgendaItemDetail?id=b05ef329-3235-4682-95df-fda4c4bdb448

@conference{655a03f0aef74c259d3549989a6707bc,

title = "Customer experience in C2C second-hand customer journeys: conceptual framework and research agenda",

author = "Raul Perez-Lopez and Mika Yrj{\"o}l{\"a} and {Braz Becker}, Larissa and Hannu Saarij{\"a}rvi",

year = "2022",

language = "English",

note = "12th AMA SERVSIG ; Conference date: 16-06-2022 Through 18-06-2022",

url = "https://www.servsig2022.org/",

}

Perez-Lopez, R, Yrjölä, M , Braz Becker, L & Saarijärvi, H 2022, 'Customer experience in C2C second-hand customer journeys: conceptual framework and research agenda', 12th AMA SERVSIG, Glasgow, Iso-Britannia, 16/06/22 - 18/06/22. <https://strath.eventsair.com/QuickEventWebsitePortal/servsig-2022/programme/Agenda/AgendaItemDetail?id=b05ef329-3235-4682-95df-fda4c4bdb448>