Developing A Conversational Interface for an ACT-based Online Program: Understanding Adolescents' Expectations of Conversational Style

Johanna Peltola, Kirsikka Kaipainen, Katariina Keinonen, Noona Kiuru, Markku Turunen

Tutkimustuotos: KonferenssiartikkeliScientificvertaisarvioitu

1 Sitaatiot (Scopus)
8 Lataukset (Pure)

Abstrakti

A preventative approach is crucial for adolescents' mental well-being, as problems often arise at a young age. Acceptance and Commitment Therapy (ACT) is an evidence-based intervention approach used to enhance psychological flexibility, a central factor in adolescents' mental well-being. Conversational interfaces are recently being experimented with in mental health promotion. Their conversational style plays a significant role in creating meaningful experiences to achieve positive intervention outcomes. In this study, our objective was to understand adolescents' expectations of the conversational style of a text-based virtual coach being developed as part of an ACT-based online program to support intervention engagement. We evaluated eight conversation scripts by collecting qualitative and quantitative data through an online survey from over 200 adolescents. Our findings provide insights on preferred conversational interface features regarding conversational style, including language use, artificiality, and empathy in the domain of adolescent mental well-being.
AlkuperäiskieliEnglanti
OtsikkoProceedings of the 5th International Conference on Conversational User Interfaces, CUI 2023
KustantajaACM
Sivumäärä16
ISBN (elektroninen)979-8-4007-0014-9
DOI - pysyväislinkit
TilaJulkaistu - 19 heinäk. 2023
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaInternational Conference on Conversational User Interfaces - Eindhoven, Alankomaat
Kesto: 19 heinäk. 202321 heinäk. 2023

Conference

ConferenceInternational Conference on Conversational User Interfaces
Maa/AlueAlankomaat
KaupunkiEindhoven
Ajanjakso19/07/2321/07/23

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