Digitalization Changing Work: Employees' View on the Benefits and Hindrances

Tutkimustuotos: KonferenssiartikkeliScientificvertaisarvioitu

3 Sitaatiot (Scopus)


The Digitalization of work may enable better use of knowledge, which is expected to result in enhanced productivity and efficiency. Different organizations adopt digital ways of working, products, services and processes in different ways and paces. The extent and pace of capitalizing digitalization’s potential in organizations has much to do with human attitude, ability to learn and the possibilities provided to use it in work. When looking digitalization from the employee viewpoint, it seems that the great expectations are not easily fulfilled. In fact, the effects of digitalization may be negative. This paper discusses the expectations and fears employees have towards digitalization changing their work. The issue is approached by using a qualitative data gathered along a survey. The aim was to find out if they see the effects digitalization has on their work as positive, negative, or something else, and which areas are highlighted.

OtsikkoInformation Technology and Systems - Proceedings of ICITS 2019
ToimittajatManolo Paredes, Carlos Ferrás, Álvaro Rocha
KustantajaSpringer Verlag
ISBN (painettu)978-3-030-11889-1
DOI - pysyväislinkit
TilaJulkaistu - 2019
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaICITS: International Conference on Information Technology & Systems -
Kesto: 1 tammik. 2019 → …


NimiAdvances in Intelligent Systems and Computing
ISSN (painettu)2194-5365


ConferenceICITS: International Conference on Information Technology & Systems
Ajanjakso1/01/19 → …


  • Benefits
  • Digitalization
  • Digitalization of work
  • Employees
  • Hindrances


  • Jufo-taso 1


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