Emotion measurement services for knowledge workers

Maiju Vuolle, Henna-Riikka Salonius, Johanna Lintinen, Julia Mäkinen

    Tutkimustuotos: KonferenssiartikkeliScientific

    Abstrakti

    In order to understand and manage how emotions affect knowledge work, organizations need proper tools to become aware of emotions. Measuring emotions is an approach to consider. In this paper, three dif-ferent emotion measurement services are tested: daily experience sur-vey, electrodermal activity ring and self-tracking of emotions. The paper provides new insights and user experiences of emotion measurement services and their applicability in daily knowledge work. Managerial guidelines are drawn up for planning and executing emotion measure-ment services in an organization for two purposes – self-development and measuring company pulse.
    AlkuperäiskieliEnglanti
    OtsikkoRESER2015
    Alaotsikko 25th Annual RESER Conference, September 10-12, 2015 Copenhagen, Denmark
    JulkaisupaikkaCopenhagen
    Sivumäärä20
    ISBN (elektroninen)978-87-7349-921-4
    TilaJulkaistu - 2015
    OKM-julkaisutyyppiB3 Vertaisarvioimaton artikkeli konferenssijulkaisussa
    TapahtumaEuropean Association for Research on Services Conference -
    Kesto: 1 tammik. 1900 → …

    Conference

    ConferenceEuropean Association for Research on Services Conference
    Ajanjakso1/01/00 → …

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