Identifying opportunities for social robots in youth services: A case study of a youth guidance center

Tutkimustuotos: KonferenssiartikkeliScientificvertaisarvioitu

6 Lataukset (Pure)

Abstrakti

Youth guidance services provide information and advice for young people, but often have limited resources and time to address all needs especially related to social interaction. Guided by the principles of Integrative Social Robotics, we conducted a case study of a youth guidance center to recognize central values
and needs of clients and staff, based on which to identify possible opportunities for social interactions enabled by robots. The study consisted of a context study and an interview with a staff member, and an online questionnaire for young people (n=8) who had visited the center. The youth’s needs included conversational support and alleviation of anxiety; the staff’s needs involved getting feedback and provision of conversational support. The central values suggested by the youth were compassion, encouragement, respect, honesty, and safety, with acceptance as the overarching theme. Based on the findings, we discuss possible social robotic concepts and implications on design process and institutional practices. We also propose that values can be formulated as experience goals to guide the design process.
AlkuperäiskieliEnglanti
OtsikkoSocial Robots in Social Institutions
AlaotsikkoProceedings of Robophilosophy 2022
KustantajaIOS Press
Sivut296-304
Vuosikerta366
ISBN (elektroninen)978-1-64368-375-1
DOI - pysyväislinkit
TilaJulkaistu - 2023
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaRobophilosophy Conference - , Suomi
Kesto: 16 elok. 202219 elok. 2022

Julkaisusarja

NimiFrontiers in Artificial Intelligence and Applications
ISSN (elektroninen)1879-8314

Conference

ConferenceRobophilosophy Conference
Maa/AlueSuomi
Ajanjakso16/08/2219/08/22

Julkaisufoorumi-taso

  • Jufo-taso 1

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