Innovation users’ view to implementing digital innovations in industrial operations

Miia Martinsuo, Heini Ikävalko

Tutkimustuotos: KonferenssiartikkeliScientific

Abstrakti

The implementation of digital innovations in industrial operations requires new capabilities from firms and their partners. Previous research has concentrated on firm and network-level investigations, whereas less attention has been directed at users adopting the innovation and using it at work. This study investigates the user-related enablers (and disablers) of implementing digital innovations in industrial operations, specifically in terms of behavior and competence-based agency of innovation users. The two-case study covers experiences of implementing a digital innovation in manufacturing and maintenance operations. The cases reveal four archetypal agency categories, bounded, knowledgeable, situated, and transformative agency, depending on whether users’ competences and behaviors restricted or amplified their agency. Innovation users are characterized as active agents that proactively influence the development pace and trajectory of the digital innovation. Distributed multi-actor agency in implementing the innovation calls for continued management, to make use of the positive outcomes of innovation users’ agency.
AlkuperäiskieliEnglanti
OtsikkoProceedings of the 30th Innovation and Product Development Management Conference 2023
Alaotsikko30 years of research in innovation and product development management: Discovering together the next 30
KustantajaEuropean Institute for Advanced Studies in Management, EIASM
Sivumäärä15
TilaJulkaistu - 2023
OKM-julkaisutyyppiB3 Vertaisarvioimaton artikkeli konferenssijulkaisussa
TapahtumaInnovation and Product Development Management Conference - Lecco, Italia
Kesto: 7 kesäk. 20239 kesäk. 2023

Julkaisusarja

NimiInnovation and Product Development Management Conference
KustantajaEIASM
ISSN (elektroninen)1998-7374

Conference

ConferenceInnovation and Product Development Management Conference
Maa/AlueItalia
KaupunkiLecco
Ajanjakso7/06/239/06/23

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