Measuring customer satisfaction in the building and real estate sectors

E.J.A. Anttila; H. Laine; M. Syrjä

Measuring customer satisfaction in the building and real estate sectors

Julkaisun otsikon käännös: Measuring customer satisfaction in the building and real estate sectors

E.J.A. Anttila, H. Laine, M. Syrjä

Tutkimustuotos: Konferenssiartikkeli › Tieteellinen

Julkaisun otsikon käännös	Measuring customer satisfaction in the building and real estate sectors
Alkuperäiskieli	Englanti
Otsikko	Proceedings of a Joint Triennial Symposium CIB Commissions W65 and W55, with the participation of W92, W99, TG31 & TG35, Customer satisfaction: A focus for research & practice in construction, Education Building, Middle Campus, University of Cape Town, 5-10th September 1999, Volume 1 Construction process innovation
Toimittajat	PA. Bowen, RD. Hindle
Julkaisupaikka	Cape Town
Sivut	256-264
Tila	Julkaistu - 1999
OKM-julkaisutyyppi	B3 Vertaisarvioimaton artikkeli konferenssijulkaisussa

Julkaisufoorumi-taso

Ei tasoa

Siteeraa tätä

Anttila, E. J. A., Laine, H., & Syrjä, M. (1999). Measuring customer satisfaction in the building and real estate sectors. teoksessa PA. Bowen, & RD. Hindle (Toimittajat), Proceedings of a Joint Triennial Symposium CIB Commissions W65 and W55, with the participation of W92, W99, TG31 & TG35, Customer satisfaction: A focus for research & practice in construction, Education Building, Middle Campus, University of Cape Town, 5-10th September 1999, Volume 1 Construction process innovation (Sivut 256-264).

Anttila, E.J.A. ; Laine, H. ; Syrjä, M. / Measuring customer satisfaction in the building and real estate sectors. Proceedings of a Joint Triennial Symposium CIB Commissions W65 and W55, with the participation of W92, W99, TG31 & TG35, Customer satisfaction: A focus for research & practice in construction, Education Building, Middle Campus, University of Cape Town, 5-10th September 1999, Volume 1 Construction process innovation. Toimittaja / PA. Bowen ; RD. Hindle. Cape Town, 1999. Sivut 256-264

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booktitle = "Proceedings of a Joint Triennial Symposium CIB Commissions W65 and W55, with the participation of W92, W99, TG31 & TG35, Customer satisfaction: A focus for research & practice in construction, Education Building, Middle Campus, University of Cape Town, 5-10th September 1999, Volume 1 Construction process innovation",

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Anttila, EJA, Laine, H & Syrjä, M 1999, Measuring customer satisfaction in the building and real estate sectors. julkaisussa PA Bowen & RD Hindle (toim), Proceedings of a Joint Triennial Symposium CIB Commissions W65 and W55, with the participation of W92, W99, TG31 & TG35, Customer satisfaction: A focus for research & practice in construction, Education Building, Middle Campus, University of Cape Town, 5-10th September 1999, Volume 1 Construction process innovation. Cape Town, Sivut 256-264.

Measuring customer satisfaction in the building and real estate sectors. / Anttila, E.J.A.; Laine, H.; Syrjä, M.
Proceedings of a Joint Triennial Symposium CIB Commissions W65 and W55, with the participation of W92, W99, TG31 & TG35, Customer satisfaction: A focus for research & practice in construction, Education Building, Middle Campus, University of Cape Town, 5-10th September 1999, Volume 1 Construction process innovation. toim. / PA. Bowen; RD. Hindle. Cape Town, 1999. s. 256-264.

Tutkimustuotos: Konferenssiartikkeli › Tieteellinen

TY - GEN

T1 - Measuring customer satisfaction in the building and real estate sectors

AU - Anttila, E.J.A.

AU - Laine, H.

AU - Syrjä, M.

N1 - Contribution: organisation=rta,FACT1=1

PY - 1999

Y1 - 1999

M3 - Conference contribution

SP - 256

EP - 264

BT - Proceedings of a Joint Triennial Symposium CIB Commissions W65 and W55, with the participation of W92, W99, TG31 & TG35, Customer satisfaction: A focus for research & practice in construction, Education Building, Middle Campus, University of Cape Town, 5-10th September 1999, Volume 1 Construction process innovation

A2 - Bowen, PA.

A2 - Hindle, RD.

CY - Cape Town

ER -

Anttila EJA, Laine H, Syrjä M. Measuring customer satisfaction in the building and real estate sectors. julkaisussa Bowen PA, Hindle RD, toimittajat, Proceedings of a Joint Triennial Symposium CIB Commissions W65 and W55, with the participation of W92, W99, TG31 & TG35, Customer satisfaction: A focus for research & practice in construction, Education Building, Middle Campus, University of Cape Town, 5-10th September 1999, Volume 1 Construction process innovation. Cape Town. 1999. s. 256-264