Narrativization in Information Systems Development

Pasi Raatikainen, Samuli Pekkola, Maria Mäkelä

Tutkimustuotos: Katsausartikkelivertaisarvioitu

8 Lataukset (Pure)

Abstrakti

People see the world and convey their perception of it with narratives. In an information system context, stories are told and collected when the systems are developed. Requirements elicitation is largely dependent on communication between systems designers and users. Thus, stories have a significant impact on conceptualizing future users' needs. This paper presents a literature review on how stories and narratives have been considered in central IS literature. Narrative-theoretical parameters are used as a lens to analyze the literature. This shows that explicit discussion is non-existent, and the characteristics are considered partially. The result is a biased and narrow understanding of the informants' needs and wishes. This may be significant in the requirements because narratives are not as simple a form of communication as is usually assumed. It is proposed that better understanding narratives would equip systems analysts with an in-depth understanding about the nuances inherent in communication when communicating with users.

AlkuperäiskieliEnglanti
Artikkeli333471
JulkaisuJournal of Database Management
Vuosikerta35
Numero1
Varhainen verkossa julkaisun päivämäärä2023
DOI - pysyväislinkit
TilaJulkaistu - 2024
OKM-julkaisutyyppiA2 Katsausartikkeli tieteellisessä aikakauslehdessä

Julkaisufoorumi-taso

  • Jufo-taso 1

!!ASJC Scopus subject areas

  • Software
  • Information Systems
  • Hardware and Architecture

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