@inproceedings{67924e0b4c67495894f6eac10fced0c9,
title = "The Seller's Experience in Consumer-to-Consumer E-Commerce",
keywords = "asiakaskokemus, consumer-to-consumer (C2C), customer experience, vertaisverkkokauppa, asiakaskokemus, consumer-to-consumer (C2C), customer experience, vertaisverkkokauppa",
author = "Mika Yrj{\"o}l{\"a} and Hannu Saarij{\"a}rvi",
year = "2019",
doi = "10.1007/978-3-030-18911-2_19",
language = "English",
isbn = "978-3-030-18911-2",
series = "Springer Proceedings in Business and Economics",
publisher = "Springer",
pages = "145--153",
editor = "Mart{\'i}nez-L{\'o}pez, {Francisco J} and G{\'a}zquez-Abad, {Juan Carlos} and Anne Roggeveen",
booktitle = "Advances in National Brand and Private Label Marketing : Sixth International Conference",
note = "International Conference on Advances in National Brand and Private Label Marketing ; Conference date: 01-01-2019",
}